Chargeable Services:
- Configuration Services:
This
pertains to configuring special components and peripheral devices in addition
to the installation of Operating System and basic components such as hard
drive, video card, CD ROM, modem, sound card, NIC, zip drive. Special components
include printer, scanner, DVD and others which require extra effort and time.
- Diagnostic:Trouble-shooting
or upgrading services. When
computer is brought in for diagnosis whether it is repaired or not, there will
be a charge. Trouble-shooting would include the removal of computer viruses.
- Resolving of conflict:
In the
case of a user introducing new hardware/software to the system, which could
give rise to the conflict of IRQs, DMA, addresses, and incompatibility, we
provide this service for the price indicated below.
- Software installation:
This
is considered either at the time of purchase or a later date. Application
software would include fax/modem software, wordprocessing, games, Ms Office,
etc.
- Networking services:
This is
best to refer to our Network Specialists.
- Instructional services:
Occasionally,
first time users may request instructional services on how to operate the
computer, and how to use the modem, How to create icons and personalize desktop.
This service is based on half an hour chargeable time.
- Priority services:
This pertains
to repairing of the computer within 24 hours or immediately with the indicated
charge.
- On-Site services:
There will
always be a charge for this service whether the computer is under warranty
or not.
|
| Services |
Minimum Rates per Hour |
| |
|
| Virus Removal |
$75.00 |
| Memory Installation |
$15.00 |
|
Notebook Repair |
$75.00+ |
|
Software
Installation/Configuration
|
$75.00 |
|
Hardware Upgrades
Resolving Conflict
Diagnostic
Instructional
|
$75.00 |
| Networking &
On-Site |
$125.00 |
| Priority
(24Hr Turnaround) |
$125.00 |
| Priority
(Immediate Service) |
$145.00 |
There are no refunds on labor.
|
|